Refund fine print
Last updated October 9, 2026
The Genius Song is sold by its seller and retailed by ClickBank. The notes below summarise the seller's published policies as of the date shown. OccHealthNews does not process orders or refunds, and the terms shown at checkout are the ones that apply.
The 90-day guarantee
Three sources give the same number:
- the sales page shows a "90-Day Money Back Guarantee", with "terms apply" in the footer;
- the seller's Terms say that for digital products you may get a refund on any purchase requested "within 90 days of your initial purchase";
- the ClickBank checkout states that ClickBank allows the return or replacement of any product within 90 days from the date of purchase.
The sales video calls it a "one hundred percent ironclad money back guarantee" but does not name a number of days. Rely on the Terms and the checkout.
A refund page for a different product
The seller's site also has a separate refund page. It is a policy for "NeuroActivate" bottles: it mentions 60 days, unopened bottles only and a return address in Tallmadge, OH. The Terms also include a shipping policy for goods sent from Ohio, and the page footer mentions keeping original packaging. None of that fits a digital audio track, and nothing needs to be posted back. We mention it only so it does not confuse you.
Asking for your money back
- Find your ClickBank receipt email; it contains your order number.
- Contact ClickBank order support on 1-800-390-6035 with that order number and the email you used.
- Ask well inside the 90 days and keep a note of the date you bought.
The charge appears on your card statement as CLKBANK*Genius Song, which helps if you need to identify the order.
If nothing arrives
The seller says the track is emailed within minutes of checkout. It describes delivery both as a download and as access to an online "Private Audio Portal" with login details by email, so look for either. Check spam and promotions folders first. If nothing has arrived, contact the seller at [email protected], or ClickBank order support, with your order number.
Questions about this page
Email [email protected]. We cannot see or change your order.